The plain-English terms for your one-time website build. Prepared for Last Call Bar Services.
This agreement is between Groe Digital Inc. ("Groe", "we", "us"), an Ontario company, and you, the business purchasing the website build ("you", "the Client"). By completing checkout for the website build, you agree to these terms.
The build is $1,000 CAD + applicable tax, paid one time at checkout, and hosting & care is $20 CAD + applicable tax per month, billed to the same card. Your first month is included in the checkout, and it bills monthly from then on until you cancel. Your domain name itself (buying it and its yearly renewal) is paid by you to your domain provider, and is not part of these fees.
While we are building, we will make reasonable small changes to your copy and factual details (hours, pricing, address, links, and similar) until you are happy and the site goes live. This is the time to get everything right.
Once your site is live, small changes are included in your monthly plan: send us an email and we will update things like your phone number, email, prices, hours, a photo, or a line of wording, within a reasonable amount back and forth. Larger work, meaning new pages, new features, a redesign, or anything that takes real design and build time, is a separate job that we quote for you first. You are never charged for something you have not approved.
While your monthly hosting & care plan is active, we host your site on a fast, secure network, keep it online, renew its security certificate, back it up daily, and fix anything that breaks. You can cancel any time by emailing hello@groedigital.com, with no cancellation fee; the plan then ends at the close of the period you have paid for. On cancellation we give you a one-time copy of your content, and the site we host is taken offline once hosting ends. Your domain stays yours throughout.
You always own your domain. It stays registered in your name and your account with your domain provider. To publish your site, the usual way is for you to add one record at your domain provider, which we give you, or to grant us delegated access so we can add it for you. This is only a technical pointer, it does not change who owns the domain, and you can change it back at any time. It does not touch your email: your email records stay exactly as they are.
You confirm you have the right to use everything you give us (logos, images, and text).
Your brand, your content, your copy, your photos and your domain are and stay yours. The website itself, its design, build and code, is created on and runs on Groe's platform, which remains ours; it is a hosted service, not a standalone file we hand over. There is no subscription: hosting is included as part of this one-time build, for as long as your site is with us. If you ever choose to move on, we will provide a one-time export of your content, and the hosted site is taken offline.
We usually have a first version ready within about five to ten business days after we have your content and access. Timing can shift if we are waiting on materials from you.
Because this is a made-to-order build, the fee is non-refundable once your site is live. If, before launch, we are unable to deliver a site you are happy with, we will work with you in good faith on a fair resolution.
Your site is provided on an "as is" basis. To the extent the law allows, our total responsibility under this agreement is limited to the amount you paid, and we are not responsible for indirect or knock-on losses, or for third-party services we do not control (such as your domain provider or your booking system).
From time to time we may improve or change the platform and technology we use to host and run your site, and we may update these terms. We will give you at least 30 days' notice of any change that materially affects you, and your content stays intact through the change. If you would rather not continue after such a change, you can stop hosting with us per section 6. Nothing here locks either of us into a specific technology or system indefinitely.
You may cancel before your site goes live; we will refund any portion of the fee for work not yet done, at our reasonable discretion. After the site is live, the one-time build fee is non-refundable. You can cancel the monthly hosting & care plan at any time under section 6, with no fee.
This agreement is governed by the laws of the Province of Ontario, Canada. It is the whole agreement for the website build and replaces any earlier discussion. We may contact you about your project (for example, to arrange go-live or ask for materials).